Program Supervisor - Youth Center on Highland
- City: Safford
- State: Arizona
- Ad Viewed: 71 Times
Since 1969 the Los Angeles LGBT Center has cared for, championed, and celebrated LGBT individuals and families in Los Angeles and beyond. Today the Center's nearly 600 employees provide services for more people than any other LGBT organization in the world, offering programs, services and global advocacy that span four broad categories: Health, Social Services and Housing, Culture and Education, Leadership and Advocacy. Our Center Ambassadors help expand the passion for our mission to build a better world where LGBT people can thrive as healthy, equal, and complete members of society. As ambassadors, Center staff members participate by attending and then helping to organize a Get Centered! tour. Besides being a great way to grow our Center family, these tours ensure that awareness about the Center's programs and services expands to all parts of our shared community. Despite our size, scope, and determination to meet the growing demand for our services, the Center remains a lean, fiscally disciplined organization. We have earned a four-star Charity Navigator rating for six consecutive years and have been named the #1 local LGBT non-profit organization by Guidestar. Learn more at lalgbtcenter.org. Position: Program Supervisor - The Youth Center on Highland Program: Youth Services Department: Children Youth and Family Services Reports to: Program Manager - Youth Services Status: 100%, Full Time, Exempt Probation: 180 days Benefits: Medical, Vision, Dental, and Life Insurance; also including Long Term Disability, an Employee Assistance Program, and a 403(b) retirement plan JOB SUMMARY: Under the supervision of the Youth Services Program Manager, the Program Supervisor will be responsible for the day to day operations of the Youth Center on Highland, including overall training and supervision of staff, interns and volunteers, and developing systems to insure smooth operations of the youth center. ESSENTIAL FUNCTIONS: 1) Supervise the daily services of the 7-day a week drop-in center including, front desk and member check-in, meals, showers, clothing closet, daily engagement, new member intake, case management, housing navigation and transportation; coordinate linkage to other YCH programs including education, employment, youth development and health education; 2) Supervise the Street Outreach Program to provide street based crisis counseling and supportive services; linkage to emergency shelters; referrals and transportation to ensure that youth are linked to services; 3) Recruit, orient, train, supervise, schedule and coordinate staff, interns and volunteers; ensure that staff, interns and volunteers have working knowledge of the policies and procedures of the department; communicate consistently and effectively with all staff, interns and volunteers regarding all policies and procedures; 4) Develop and maintain a supervisory system that includes preparing monthly work schedules, staff call-in log, regular staff meetings, regular one-on-one meetings, a training program, performance documentation, and personnel files; 5) Develop and maintain systems to insure operational efficacy of youth center; maintain adequate supplies of hygiene, cleaning, office supplies and resources; supervise and coordinate maintenance of the youth center facility and systems; 6) Coordinate food services ensuring that the quality, nutrition values and presentation are to appropriate standards; order and maintain adequate food supplies; 7) Be on call at and during specific scheduled times in case of crises situations that may occur in the youth center; 8) Develop reporting systems to meet program and grant needs and compile monthly reports as required; 9) Collaborate with outside community based LGBT and youth services organizations to meet the needs of members; 10) Facilitate and participate in staff meetings, planning meetings and other meetings as needed; 11) Other duties as assigned. JOB QUALIFICATIONS AND EXPERIENCE: 1) Experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people; 2) A passion for the Center's work and its mission to make the world a better place for LGBTQ people; 3) A minimum of 3 years' experience in social service, preferably with homeless, runaway, and at-risk youth; 4) 1-2 years of direct supervisory experience preferably in social services or a related field; 5) Valid California Driver's License with no restrictions and ability to obtain insurance; 6) Current CPR Certificate; 7) Bilingual Spanish/English preferred; 8) Able to work evenings, weekends, and on-call hours; 9) Sensitive to the needs of gay, lesbian, bi-sexual, transgender, homeless, and substance using youth; 10) Excellent verbal and written communication skills, including strong organizational, detail and interpersonal skills; 11) Computer skills and knowledge including word processing, database operations, spreadsheets, and other software systems; 12) Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration statues, and physical abilities in a multicultural environment. The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.