Account Manager/Community Liaison Phoenix AZ

As Community Liaison/Account Manager you will: Be a professional representative of the Agency who functions as a health care educator and intermediary between the Agency and facilities, health care professionals and the community. The purpose of this role is to facilitate successful transition of patients to home care, hospice and caregiver services consistent with the mission and goals of the Agency.  Identify appropriate patients to transition to home care, hospice or caregiver services consistent with the mission and goals of the Agency  Help to achieve and maintain continuity of patient care by planning and exchanging information with other professionals within facilities, case management offices and others in the community  Identify needs, develops and maintains relationships within Agency's assigned accounts  Responsible for development and maintenance of Resident Wellness Programs at select facilities as assigned by the Director of Sales and Branch Manager  Responsible for promoting Agency's hospice program to facilities patients and families and the completion of the consent process  Responsible for consistent delivery of orders, HNP's, demographics, etc. in order to admit patients on Agency's service  Assists in implementation of Enhanced Home Health Program at the assigned facilities EDUCATION, EXPERIENCE AND TRAINING  High School Diploma is required; Associate's Degree or higher preferred.  At least 1 year of sales experience  At least 2 years of client service or customer service experience working in healthcare related field preferred  Must possess excellent organizational skills and be detail oriented.  Must demonstrate strong written and verbal communication skills and be able to interact effectively with health care professionals, patients, peers and management.

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