Concierge/Marketing Representative - Westin Vacation Club Phoenix AZ

Come join our Westin Vacation Club team as a Concierge/Marketing Representative at The Westin Kierland Resort & Spa! This position is a blend of sales and guest service, so we are looking for high-performing individuals with experience in sales and/or guest service. Local Phoenix/Scottsdale, AZ area knowledge is a must. The Concierge/Marketing Rep functions as a qualified and experienced concierge, while actively marketing Vistana Signature Experiences to our guests by inviting them to attend our sales presentation. - Generate interest about VSE, Inc. and schedule appointments for guests to attend our Sales Presentations at the Westin Riverfront Mountain Villas. - Provide outstanding customer service to all guests and visitors of the Resort. - Provide assistance prior to arrival for all hotel guests that will deliver all critical information needed in preparing for any vacation (such as: what to pack, current resort temperature, directions to resort, etc.) - Reconfirm pertinent reservation details or guests' requests that will be passed on to the Front Desk, such as special occasions, early check-in request, amenity orders, special room needs such as ADA accessible or cribs. We're interested in you if you possess: - Excellent verbal, written, and computer skills - Minimum of one (1) year Customer Service experience - Prior experience of at least six (6) months in Sales and/or Marketing preferred - Extensive knowledge of local area (Avon, CO) - Ability to work a flexible schedule, including mornings and/or evenings, weekends, and holidays What we offer: - Paid training - exceptional coaching and continued professional development - Competitive Pay - hourly plus bonuses/commissions based upon performance - Advancement and global career opportunities - Excellent benefits - Insurance, 401(k), tuition reimbursement, and worldwide discounted room rates! Apply Today! Complete an application at: https://careers.ilg.com/psc/ps/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=2&JobOpeningId=13081&PostingSeq=1 If you are unable to access that link, visit www.vistana.com/careers and search job opening ID #13081. Or respond to this posting with your resume if you have any additional questions. We look forward to speaking with you soon!

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