ServiceNow online training , job support by real time experts Phoenix AZ

FOR FREE DEMO contact : Email : raj@apex-online-it-training.com Phone/WhatsApp : +91-(850) 012-2107 USA Number : 214-628-3894 Gtalk : raavi.sriraja@gmail.com Blog: https://best-online-it-training-institute.blogspot.com ServiceNow Interview Questions and Answers, Recorded Video Sessions, Materials, Mock Interviews Assignments Will be provided SERVICENOW COURSE AGENDA (the course content can be modified as per your requirements): Introduction to ITIL (2 Hours) Introduction to ITSM Incident Management Problem Management and change management Service Request Management Configuration Management Database SLA's and OLA's Introduction to SERVICENOW (2 Hours) Tool Introduction Releases User Licenses Using Wiki and Community Basic Administration (5 Hours) Customizing Home Pages Form Layouts and list layouts Adding Users to Groups Granting Roles to Users Introducing Applications and Modules Creation of tables and Modules Creating tickets and raising Requests Creating SLA's Performance Metrics Advanced Administration (5 Hours) UI Policies, Notifications Dictionary Entries and Overrides Data Policies List Control and Calculations Exporting the Data from Service-Now Update sets imports and Exports Scheduling Jobs Scripting (4 Hours) Business Rules Client Scripts UI Actions Reporting (1 Hours) Bar Charts Pie Charts List Reports Pivot Tables Using scripting in Reporting Scheduling Reports Making Gauges Cloning and Upgrades(1 Hours) Need For cloning and ways to implement Upgrading the instance for new Release Configuration Management (1 Hours) Classes in CMDB Mapping Configuration Item to Asset Records Loading the CI's into Service-Now Relating Configuration items Import Sets (1 Hours) Loading Data of different Formats Using Data Sources Using Transform Maps and Transform scripts Service Catalog (1 Hours) Creating Catalog Items using Variables and Variable sets Creating Record Producers Design the flow using Workflow Creating Execution Plans Writing Catalog Client Scripts and Catalog UI Policies Workflows (2 Hours) Creating Workflows on different tables Approvals using workflows Using Different Activities in workflows Copyright © 2018 Apex Online IT Trainings Inc. All Rights Reserved Call us on : USA - +1 214 628 3894 | IND - +91 8500122107 for your course please follow the link : https://www.apex-online-it-trainings.com/it-trainings-at-apex/servicenow-online-training-by-handson-realtime-experts

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